30 Dec 2008

Ofcom's radio licensing strategy - adding fuel to the unprofitable fire

The closure of Edinburgh station Talk 107 on 23 December almost coincided with the fifth birthday of Ofcom (on 29 December). Talk 107 was the first commercial radio station to be licensed by Ofcom, so its failure and subsequent closure could seem symptomatic of Ofcom’s radio licensing strategy. Over five years, instead of Ofcom playing a significant role in creating a vibrant, profitable and creative UK commercial radio industry, its licensing decisions have often exacerbated the problems of a sector already beset with massive structural and financial challenges.

Ofcom has licensed 39 new commercial radio stations to date, taking the total number of UK licensed commercial radio stations past the 300 mark. This number, in itself, is a large part of the problem. These newly licensed stations each add a whole new set of largely fixed costs to the sector. Even if the average cost of each of these new stations is only £250,000 per annum, Ofcom’s licensing has increased sector costs by almost £10m per annum (in 2007, Ofcom estimated the sector’s aggregate costs as £400m).

At the same time, most newly launched commercial radio stations have failed to attract significant new listening or new revenues to the sector. New stations seem to simply cannibalise the audiences of existing commercial radio stations (I researched the impact of introducing the tier of regional commercial stations and found only one station had not cannibalised commercial radio audiences). As a result, the sector’s aggregate costs have increased whilst its aggregate revenues have not been expanded, and so profit margins are being squeezed further.

Additionally, the formats of many of the winners in Ofcom’s licensing ‘beauty parade’ were inevitably destined for commercial failure, with Ofcom seeming to ignore the empirical evidence. In a market the size of Edinburgh, Talk 107’s talk format could never succeed, given that the same format has been unable to make an operating profit in the UK’s largest local market, London, since the end of the 1980s. Similarly, Ofcom’s idea of introducing a local rock music station in Plymouth would have been a disaster (the station never even launched) given the miserable audiences for Xfm and Virgin Radio. And the three Original stations licensed by Ofcom launched with such esoteric music formats that their failure quickly prompted owner CanWest Global to sell up and quit the UK radio business altogether.

The size of most of the newly licensed stations was insufficient to ever make them profitable. Ofcom’s own research found that the majority of small stations fail to generate an operating profit – stations serving under 50,000 adults make an average annual loss of £3,000; stations serving between 50,000 and 150,000 adults make an average annual loss of £20,000; and stations serving between 150,000 and 250,000 adults make an average annual profit of £65,000. Although 63% of commercial radio stations serve areas of less than 250,000 adults, they collectively generate only 11% of sector revenues.

Knowing the unprofitable economic performance of most small commercial radio stations, it made no commercial sense for Ofcom to choose to licence 21 of its 39 new stations to populations of 250,000 or less. All this has done is increased the number of loss-making commercial radio stations and dragged down the profitability of the entire sector. The roll-call of stations licensed by Ofcom in its first five years includes:

  • Talk 107 Edinburgh, closed by UTV after 15 months on-air
  • Touch FM Banbury, up for sale or closure by CN Group after two years on-air
  • Brunel FM Swindon, sold by The Local Radio Company after 21 months on-air to Laser Broadcasting, forced into administration four months later, acquired by Southwest Radio
  • Original Solent, Original Bristol and Original Aberdeen, sold by Canwest Global which exited its UK radio venture two years after Solent had launched
  • Diamond FM Plymouth, never launched by Macquarie Bank
  • Southend Radio Southend, sold by Tindle Radio to Adventure Radio before it launched
  • Sunshine FM Monmouth, acquired by Murfin Music when Laser Broadcasting forced into administration after 10 months on-air
  • Xfm South Wales sold by GCap Media to Town & Country after six months on-air
  • Minster FM Northallerton, licensed to serve 39,000 adults, annexed to Darlington after eight months on-air
  • Perth FM Perth, eventually launched last month, two years after winning its licence from Ofcom, and ten weeks after owner Mark Page closed L107 Lanarkshire
  • The Severn Shrewsbury and The Wyre Kidderminster, now sharing programmes under co-owner Midland News Association
  • kmfm Ashford, now sharing programmes with co-owned KM Radio stations
  • [a question remains over the control of Andover Sound Andover and whether licence winner Tindle Radio has sold or reduced its 100% stake between the licence award in July 2006 and the station’s launch in May 2008]

Some of the 39 new local stations licensed by Ofcom are only required to broadcast locally-produced content for four hours per day on weekdays (the breakfast show), while the majority are required to broadcast no more than four hours per day of locally-produced content on weekends.

The question has to be asked.... Are the financial losses incurred by these stations worth the marginal amounts of local content offered to the populations in the markets they serve, and the resultant low ratings achieved by most of them?

So what is the point of licensing small local radio stations that barely broadcast local content and are unlikely to break even?

28 Dec 2008

UK commercial radio revenues - a shrinking 'pint pot'

The Q3 2008 UK commercial radio revenue data slipped out in mid-December without even a press release and seem to have been largely ignored, so it seems worth a quick note…..

The good news? Q3 2008 revenues of £137.3m were up 2.3% quarter-on-quarter, and both local and national revenues showed increases.

The bad news? This quarter-on-quarter improvement is little comfort, because Q2 2008 had been the worst performing quarter since 2000. Now, Q3 2008 is the worst performing quarter since 2002. Year-on-year, Q3 2008 is down 7.8%. The four-quarter moving average to Q3 2008 is down as little as 1.0% because the first quarter of 2008 and the last quarter of 2007 had shown healthy increases.

The prognosis? The party is well and truly over. The UK commercial radio sector needs to face the fact that its revenues are in long-term decline. As recently as September 2008, RadioCentre chief executive Andrew Harrison
said he was “confident that [Q2 2008 revenue] is only a temporary blip following our previous four successive quarters of growth” and that “the signs are that Q3 2008 is already starting to look brighter”. However, the data demonstrate clearly that neither Q2 nor Q3 are a “temporary blip” or statistical error. Once you adjust the revenue figures for inflation, commercial radio revenues peaked in 2000.

The symptom? Listening to commercial radio is in decline. Aggregate adult hours listened to commercial radio are down more than 4% year-on-year (RAJAR, four-quarter moving average Q3 2008). Unless the radio industry can increase its unit price (no – check Capital FM’s disaster), there is no way to squeeze increased revenues from decreased hours listened. These are the basic rules of business. The fact is that hours listened to commercial radio in 2001 exceeded 507m per week, whereas they were 432m in Q3 2008.

The solution? The issue is not so much commercial radio’s reach (which is relatively steady), as it is commercial radio’s average hours listened. Stations must persuade their listeners to stay tuned for longer. Adult female average hours for commercial radio are falling by 3.7% per annum (RAJAR, four-quarter moving average Q3 2008). The average adult female commercial radio listener consumed 13.2 hours per week in Q3 2008, compared to 15.5 hours per week in 2000.

To increase its aggregate hours listened, commercial radio should benefit from the rising UK population and from the fact that it is offering a ‘free good’ in this Credit Crunch time. Stations are lucky they do not have to persuade listeners to part with increasingly scarce cash, but simply their time. The UK commercial radio sector needs to rise to this challenge, and not be content to excuse itself with further talk of ‘blips’.

19 Dec 2008

Digital Radio Working Group - it must be 'Numberwang'!

The Final Report of the Digital Working Group published today includes an "Aspirational Timetable" which, it says, will "act as a useful guide for those working towards digital migration in the coming months and years". The projected dates in the timetable include:
  • End 2010 - "DAB sales to exceed sales of analogue radios"
  • 2014 - "All new cars to be fitted with digital radios"
  • 2015 (approx) - "Migration criteria met"

One of three specified "migration criteria" is:

  • "that at least 50% of total radio listening is to digital platforms"

which would look like this by (year-end) 2015:

How likely is this outcome???

It might prove instructive to re-examine earlier forecasts for digital radio take-up published by three leading stakeholders - Ofcom, RadioCentre and the Digital Radio Development Bureau:



This last graph is interesting because the Digital Radio Development Bureau published progressively less optimistic annual forecasts for DAB set sales in 2004, 2005, 2006 and 2007. Its 2007 forecast only projected figures to 2008. When I enquired in September 2007 why the forecast horizon had been reduced by three years, the DRDB told me:

"The problem with forecasting a cumulative to 2011 is that there are too many variables. If we based it on what there is available now in the traditional radio market, we could certainly come up with a figure. But if, as suggested in the forecast, DAB moves into other form factors, such as mobile phones, docking stations, MP3, MP4 etc, then that 'traditional' figure would be selling the market short and would not be indicative of the potential cumulative market for DAB."

Fifteen months on, DAB has made slow progress moving into these other 'form factors', with mobile phones and cars still on the starting blocks.
Notably, DRDB has yet to publish a 2008 forecast.

None of this statistical evidence offers confidence that the Digital Radio Working Group's "Aspirational Timetable" is anything more than 'pie in the sky'.

15 Dec 2008

Nokia - a 'Man Friday' for radio?

Radio has a problem. Young people are listening less to radio in aggregate. This is the result of two main factors: their declining numbers within the population (there will be fewer than 8m 15-24 year olds in the UK by 2014, compared to 8.2m in 2008); and the increasing competition for young people’s leisure time. Radio as a whole is losing listening amongst 15-44 year olds, but commercial radio is losing proportionately more than the BBC. This is disastrous for the commercial sector, which defines 15-44 year olds as its ‘heartland audience’ for advertisers.

[source: RAJAR]

So who is working the hardest to enable and promote the notion of radio listening amongst young people? Could it be Nokia?

Nokia had a 38% market share last quarter of mobile devices globally. In Q3 2008, Nokia sold a staggering 118m mobile devices worldwide, 27.4m of which were in Europe. In the UK, of the 94 Nokia models available, 70 include FM radios and 24 include Wi-Fi capability (19 have both FM radio and Wi-Fi). As a result, the overwhelming majority of new Nokia devices sold in the UK offer consumers listening to either FM broadcast radio and/or IP-delivered radio connected via Wi-Fi. Does this make Nokia the biggest selling brand of radio receivers in the world?

Would not a generic campaign to promote radio listening on mobile phones prove a worthwhile marketing project to be funded jointly by commercial radio and the BBC? The mobile phone hardware is (literally) already sitting in millions of people’s pockets, offering them the capability to listen to radio. Of course, mobile phone operators are never going to promote the radio listening function on the handsets they sell, for the simple reason that it earns them no revenues, and every quarter-hour spent listening to the radio is a quarter-hour lost of phone usage.

Is the UK radio industry capitalising on this huge volume of FM receivers incorporated into phones with which Nokia and its competitors are flooding the market, but whose radio function seems to sit mostly unused in people’s pockets and handbags? Seemingly, no. Instead, the industry is wedded to the notion of spending millions of marketing pounds trying to convince consumers to purchase yet another piece of hardware that enables them to receive the ‘DAB’ digital radio platform. The hurdle is that the average retail price of a DAB radio receiver is still £90+.

In this converged world, is there a mobile phone available in the UK that incorporates the DAB platform? No. Why not? Because ‘FM radio’ is a long established, global broadcast platform used in almost every country, whereas the ‘DAB radio’ system is only commercially underway in the UK, Denmark, Norway and, imminently, Australia and China. Will ‘DAB radio’ ever become a global system that replaces ‘FM radio’? No, because the US (the biggest consumer electronics market in the world) has already adopted a completely different digital radio standard. Would Nokia make a phone that includes DAB? Despite a recent
report, it would seem highly unlikely. The consumer market for DAB simply isn’t big enough for a global player like Nokia.

Which is precisely why UK receiver manufacturers, such as Pure and Roberts, continue to dominate our domestic market for DAB radio hardware – the addressable market is simply not big enough for most global brands to be interested in ‘DAB radio’. But neither Pure nor Roberts will ever make mobile phones or cool-design i-Pods that include DAB radio and which might appeal to fashion-conscious, brand-obsessed, young people. As a result, the DAB platform is condemned to be largely the province of older demographics who listen at home on DAB ‘kitchen radios’. And, importantly, they are mostly listening to their same, favourite analogue stations via DAB platform simulcasts that they used to listen to on FM/AM. New, digital-only radio stations barely get a look-in in the radio ratings.

Neither do the UK sales figures of DAB hardware look particularly impressive, compared to Nokia’s success in pumping FM radios into the market. In the decade since DAB was introduced, more than 7m DAB receivers have been sold. But, during the last year alone, more than 8m analogue radios were sold in the UK. Amazingly, 79% of new radios sold in the UK during the last year were analogue, rather than DAB. Despite a landmark pronouncement in 2006 by online electronics retailer Dixons that it would no longer sell analogue radios, consumers have continued to demonstrate their interest in purchasing inexpensive AM/FM radios. Dixons has been forced to eat humble pie and now stocks four models of analogue portable radio, the cheapest of which is £8.79, alongside 38 models of DAB radio, the cheapest of which is three times that price.

In the face of consumer reticence, the UK commercial radio industry, supported by Ofcom and the government, has been busy the last decade desperately trying to persuade the public to migrate its radio listening to the DAB platform. The sticking point here is the pre-requisite for consumers to spend considerable sums replacing all the analogue radios they own with more expensive, new digital ones. Meanwhile, global heavyweights like Nokia, pursuing their own strategy to satisfy consumer needs, continue to supply the market with millions of analogue FM radios incorporated into a myriad of converged, portable devices. Could the UK government ‘persuade’ Nokia not to push its FM radios in the UK market? Er, probably not. In which case, its
proposed analogue radio ‘switch-off’ remains a completely lost cause.

Perhaps instead of viewing Nokia and its ilk as an irrelevancy to its long-held digital migration plans, the UK radio industry needs to simply capitalise on the massive penetration of FM-enabled (and now IP-enabled) phones already within the consumer electronics market. These phones are the ‘sleeping giant’ that could potentially reinvigorate radio listening, particularly amongst the young demographics. All their owners need is a ‘call to action’ – a marketing campaign to make them realise that they already have the world’s most immediate, live, portable broadcast medium in their pocket.

[many thanks to Daniel for the idea for this post]

11 Dec 2008

DAB v internet: the tortoise and the hare

On Wednesday 10 December, Lord Carter told the Parliamentary Culture, Media & Sport Committee:

"Radio can be received on mobile phones and through the television. Could you have digital radio without DAB? Yes, you probably could. If we do want DAB, we need to push it along a bit or technology will drive it out".

"Push it along a bit" probably means state intervention and/or state subsidy.

"Technology will drive it out" probably means technologies such as IP-delivered radio via the internet, Wi-Fi, Wi-Max, 3G and 4G, as well as broadcast radio delivered via Freeview, Freesat, Sky and cable.

The same day, evidence was published that demonstrates how one of these platforms - internet-delivered radio - is already poised to eclipse DAB radio. "With broadband internet access rising from 51% of UK households in 2007 to 56% in 2008 and the high profile launch of the BBC iPlayer, listening to the radio online has never been easier or more popular", said the new RAJAR internet radio listening report. Its definition of internet listening is:

  • listening live via the internet
  • listening again via the internet
  • personalised online radio
  • podcasts.

The most informative graph in the RAJAR report was the one that wasn't there..... the one that compares the weekly adult (15+) reach of the DAB platform with the internet platform:


Unfortunately, usage data for the DAB platform is not available on a comparable basis prior to Q2 2007. Suffice to say that commercial radio launched its national Digital One DAB multiplex on 15 November 1999, which could be considered "Year Zero" for DAB (although it was some time before DAB receivers filtered into shops). What is startling is that the reach of internet radio is so close behind that of DAB. If you were to add up the market value of all the marketing spots promoting the DAB platform that have run on BBC TV and radio and commercial radio over the last decade, their total would run into £m. Add the cost of the sterling efforts of the Digital Radio Development Bureau, jointly funded by the BBC and commercial radio, since 2001 to convince us of the value of DAB radio.

Now compare this with the marketing cost to date spent persuading us to listen to radio via the internet (lots of mentions within BBC radio programmes, but fewer on commercial radio), and it pales by comparison. And yet, listening via the internet is way up there, just behind DAB, driven largely by consumer demand rather than by public intervention.

The other interesting statistic in the RAJAR report was the glaring difference between the online impact of the BBC and the commercial radio sector. Of those who listen to radio via the internet,

  • 71% listen via a BBC radio website
  • 25% listen via a UK commercial radio website
  • 13% listen via a non-BBC, non-UK commercial radio website

This merely confirms something that was evident already - in the 1990s, the biggest players in the UK commercial radio industry decided to put all their 'future of radio' eggs in the 'DAB' basket and, as a result, neglected to make a comparable investment in the online platform. The BBC has been much more careful (and, admittedly, has the immense resources available) to develop content across a number of platforms simultaneously, and is now reaping the return. Commercial radio could have developed its own 'last.fm' but chose instead to invest huge sums in the DAB platform infrastructure, rather than content, and is now paying the price.

Lord Carter will have to make a difficult (and potentially expensive) political recommendation between now and January 2009 about the future of the DAB platform:

OPTION 1 - Massive state financial intervention to prop up the expensive DAB transmission infrastructure. Who benefits? UK industry. The end result is a closed, almost UK-exclusive system (just like right-hand drive cars). UK radio set manufacturers sell lots of DAB radios in the UK because it is not worthwhile for the global consumer electronics groups to manufacture DAB radios for such a small addressable market. The large UK commercial radio groups and the BBC benefit because they already own both the entire DAB multiplex infrastructure and most of the content broadcast on it, ensuring that most radio listening in the UK remains under their control. Who loses? The consumer. They get a marginally increased choice of radio content that, so far, has failed to propel the DAB platform to mass take-up.

OPTION 2 - No state intervention to support the DAB platform. Who loses? UK industry. DAB remains economically unviable (just as it has been for a decade), forcing commercial radio groups to withdraw from the platform (with substantial balance sheet write-downs). DAB becomes the province of the BBC to offer minority interest services. UK radio set manufacturers lose most of their promised UK market for DAB radios. 7m DAB radio owners complain to Ofcom that all they can receive now on DAB are BBC stations. End result. The UK joins the rest of the world in accepting that IP-delivered radio is an emerging global platform from which the UK benefits from economies of scale (cheap receivers, evolution and innovation). The UK has to admit that DAB seemed like a promising technology in the pre-broadband late 1980s, but its slow implementation was overtaken by technological developments elsewhere and the globalisation of content.

As recently as 2004, The Guardian reported:

"The DTI hopes digital radio will become a rare British industry success story; Ofcom thinks it could get some juicy spectrum to sell off; manufacturers and retailers see rich pickings ("the flat-screen TV of tomorrow", as the man from Dixons told me). Everyone, that is, except the British consumer, who is showing worrying signs of being dazzled by the new technology. According to Stephen Carter, Ofcom chief executive and digital radio owner, most Britons would be on my wife's side - pretty sure that DAB is a good thing, but not quite sure what it is. Last Thursday, in a drum-beating speech to the Social Market Foundation, Carter described the radio industry's foray into digital platforms as at a tipping point between a Sky-style digital success story and an industry-wide egg-on-face scenario."

Four years later, are we any more certain about DAB? There may be a lesson to be learnt from Taiwan:

"The development of DAB in Taiwan passed through three stages: planning, preparation and a final stage characterized by setbacks. It now looks like it may disappear altogether...... After two years of trials, DAB experienced problems, partly because of a lack of promotion, inadequate public knowledge of the technology and high-priced DAB radios that few were willing to purchase. As a result there were too few consumers to keep DAB up and running. In July this year, Taiwan Mobile announced that Tai Yi would be dissolved, and the outlook for other DAB providers is not very bright. The biggest problem for Taiwan’s DAB industry was a lack of forward-looking policies......"

10 Dec 2008

DAB: fiddling while Rome burns?

The planned migration of radio broadcasting from analogue to digital platforms in the UK currently sits on a knife-edge. After a decade of existence, the DAB platform is still struggling. Only 9.2% of commercial radio hours listened are via DAB [RAJAR Q3 2008]; while 79% of new radios sold in the UK are still old-fashioned analogue rather than DAB [DRDB/GfK Q2 2008 four-quarter moving average]. The financial pressures on commercial radio owners are already immense, and the burden of continuing to simulcast on both analogue and digital terrestrial transmitters cannot be borne much longer. When I wrote about this dire situation in October, I noted that "Ofcom [is] threatening to revoke the analogue licence of any [simulcasting] station giving up on DAB" and I asserted that the regulator's "once carrot-and-stick approach to digital regulation now looks like a hostage situation." If stations who had accepted an automatic analogue licence renewal are still forced to continue simulcasting on DAB (some at a cost of many times their analogue transmission) by the regulator, many will simply go out of business.

My attention was drawn this morning [thanks, Daniel] to a speech made by Ofcom's Director of Radio, Peter Davies, at the recent Voice of the Listener & Viewer Conference in London, as quoted in The Radio Magazine (headline: "Ofcom: Hundreds more DAB transmitters needed"):

"We need to build a lot more transmitters than we currently have. The BBC currently has around 100 DAB transmitters. It may need four or five times that number in order to achieve the equivalent coverage of analogue. But, in the end, if it builds those transmitters, the DAB network would probably still be cheaper to run than today's FM network. It's just too early to set a [switchover] date and far more needs to be done to improve the service before that can become a reality".

However, the costs of such a DAB build-out programme are significant. The BBC's existing single national DAB multiplex network of 96 transmitters covering 86% of the population costs £6m per annum. To extend that multiplex to 230 transmitters covering 90% of the population would cost an additional £5m per annum. To extend the existing multiplex to the 1,000 transmitters necessary to cover 99% of the population would cost an additional £34m per annum. Now remember that the BBC only has one single national DAB network, whereas the commercial radio sector has one national DAB network, plus a separate layer of local DAB multiplexes that cover most of the UK, plus a further layer of regional DAB multiplexes in the most populous areas. Now imagine what the costs to the commercial sector might be to extend and improve coverage in all these areas.

Although Peter was talking explicitly about the BBC situation, the implication is that the commercial sector too should invest even further in DAB transmission infrastructure, and yet Ofcom must be aware that station owners can barely afford the present network of DAB multiplexes that already cover 90% of the population. It might appear that Ofcom is pre-occupied with burdening the commercial radio sector with even more transmission costs, at a time when the industry is already fighting for its life as a result of falling audiences and declining revenues (even before the advertising downturn).

I am reminded of Peter's speech about DAB to The Radio Festival in July 2008:

"Increased coverage of DAB will be absolutely essential if it is ever to become a full replacement for FM for most services…… That brings us to the tricky part – defining what existing coverage is and how we improve it. This is still work in progress but we are approaching it in three stages. Firstly, we need to define what existing FM coverage is. That’s not nearly as simple as it might sound. Radio is not like television where you stick an aerial on the roof and you get reception or you don’t. Radio is used in every room in the house, usually with a portable aerial. It’s used outdoors on a wide variety of devices and it’s listened to in cars. So we need to look at geographic coverage as well as population coverage, and we need to look at indoor coverage in different parts of the house. FM coverage gradually fades as you move around, so we need to decide how strong the signal needs to be to be usable. And, surprisingly, this work has never really been done in any kind of consistent manner for the UK as a whole, so it has taken a little while to agree a framework and calculate the numbers. Having done that, we then to do the same for existing DAB coverage. Now DAB has all the same issues as FM, but it also has different characteristics. It doesn’t fade in the same way – you either get it or you don’t – so we need a different set of definitions here. Once we have defined what existing DAB coverage is, we then have to work out what it would take to get existing DAB coverage up to the level of existing FM coverage. Now, we have already done a lot of work on this, and certainly enough to inform the interim report, and the whole thing will be finalised in time for the [DCMS] Digital Radio Working Group final report later this year."

Undoubtedly, these are all important DAB technical issues that (belatedly) demand attention. However, in the grand scheme of things, with the commercial radio sector poised on a precipice of viability, how exactly will this work by Ofcom do anything but add to the sector's existing financial problems?

[PS: Just a reminder that Ofcom's own research in 2007 found that 50% of UK commercial radio licensees either made a loss or an annual profit of less than £100,000.]

3 Dec 2008

CBS Radio takes Yahoo! Launchcast - be afraid, be very afraid!

While UK radio groups are busy scrapping behind closed doors over the future of the DAB platform, the cost of their Arqiva transmission contracts and the intransigence of the regulator, elsewhere in the world the real 'future of radio' is being decided in boardrooms by companies whose individual revenues are greater than the earnings of the entire UK commercial radio industry. Today, CBS Radio announced that it will effectively take over Yahoo!'s Launchcast internet radio services from early 2009, much like its deal announced earlier this year to run AOL's internet radio. For us in the UK, it might be easy to ignore the fact that a 'turf war' is taking place in the US between CBS Radio and Clear Channel to own the internet streaming space. As David Goodman of CBS Radio said today: "This announcement, along with our relationship with Last.fm and other distribution partnerships, reinforces our company's position as the number one internet radio company in the world". That last phrase ("the world") emphasises that, although these two media giants are initially focusing their efforts on the monetisation of the US market for IP-delivered radio, it will eventually prove effective to extend their businesses into other territories at low marginal cost. For us in the UK, I think the days will soon be gone when we listened almost exclusively to UK-owned commercial radio, and when foreign involvement was restricted to occasional forays by Australian, Canadian and Luxembourgian (?) investors. AM licences and FM licences and the regulator and the ownership laws might have been able to keep those pesky foreigners from contaminating our radio industry in the past, but now there is nothing (except music copyright agreements) that will be able to stop either CBS Radio or Clear Channel from streaming their radio stations into every home in the UK with broadband access. I wrote about this phenomenon a few months ago and, if anything, the current advertising downturn will only serve to accelerate the process. Let's be clear here - I am not talking about us in the UK having to make do with a simulcast of WCBS that is five hours out of sync and is telling us about pile-ups on the New Jersey turnpike. Content is content is content and CBS knows that, whilst music is a global lingua franca, talk is strictly local. But they also realise that talk is expensive, whilst music (despite the higher online royalty rates) still comes relatively cheap. And here is the nub. Many UK commercial radio stations have reduced their speech content, reduced their local content and increased their usage of music over the last decade because, simply, music is cheaper. Their actions have now rendered them particularly vulnerable to competition from the likes of CBS Radio and Clear Channel who, at present, are only marginalised because they have no access to the AM/FM broadcast channel in the UK. If the pendulum were to swing towards IP-delivered radio, UK commercial radio would no longer just be in a 'bun fight' with the BBC for listeners. The sector would be fighting for its very economic existence. If you think this overstates the issue, then revisit what happened to the 'great' British car industry or those 'great' British record companies (now reduced to a dismal EMI). When markets open up to competition, players either evolve, adapt or die. The question now is whether the UK's largest commercial radio group, Global Radio, can itself struggle to survive long enough to face imminent competition from the emerging, heavyweight players in global radio - CBS Radio, Clear Channel and their ilk - whose deals such as today's are determining right now what we in the UK will be listening to on the radio tomorrow.

29 Nov 2008

Google not expanding into European radio ad sales (for now)

Philipp Schindler, Google's Managing Director for Northern & Central Europe, told German magazine Horizont that his company is not currently planning to initiate European trials for marketing radio inventory in Europe. "This is not our focus at the moment", he said. "We are concentrating on the areas where we’re 100% certain we can offer added value for advertising companies. This means our core business of search engines, but also video advertising on the platform YouTube." If you work in the existing European radio sales ecology (stations, saleshouses, agencies), this statement means that you can breathe a sigh of relief that your lifeblood will not be under threat from an extension of Google's successful online advertising inventory auction system. If you are a potential, small-scale radio advertiser, you might not be so pleased, as the opportunity to place your advertising within commercial radio at a relatively low cost is unlikely to happen..... yet. In the interim, we are apparently stuck in some kind of no-man's land between the past and the future. Almost everybody (even RadioCentre) agrees that the old commercial radio advertising model of 'spot' ads is broken and needs to be replaced by a new one. But, as yet, no one can agree what that new model is. Bauer has done interesting deals with the branding of some of its digital-only stations, and Absolute Radio is experimenting too, but the overwhelming majority of commercial radio revenues are still derived from the old 'spot' system. In the future, an advertising inventory 'broker' such as Google could be selling space across many radio stations via an online interface system that deals directly with advertisers and cuts out all the middlemen (the trial is underway in the US). The problem is that such a system, whilst undeniably making radio advertising more efficient, effectively cuts out the livelihoods of the middlemen (saleshouses, agencies, even stations' own salesforces). Hence, there is massive resistance from all those directly affected by such a change. The other likelihood is that the price of radio advertising would fall under an auction system. All the radio owners are already struggling with swathes of unsold inventory which they choose not to sell at deeply discounted rates. The argument goes that once you sell a spot too cheaply, you will never be able to raise the price again. However, there is an urgency that will eventually (and sooner rather than later) force radio owners to sell at least part of their inventory to a Google-type advertising broker. The facts are simple. Listening to commercial radio is in decline. Radio advertising revenues are falling. Commercial radio is largely a fixed-cost business. Eventually, these radio businesses will not be able to cover their costs unless they bring in a whole new clientele of radio advertisers. There are thousands of small businesses that would use radio advertising if it were made cheap and easy to book. Individually, these businesses' ad spend would be tiny. But, when aggregated, it could give radio industry revenues just the shot in the arm they need. In the meantime, we are all sat in a waiting room. Yes, everybody agrees that the old radio advertising model is broken. No, nobody can agree what the new model will be. But, whether it happens this year, next year, or next decade, a company like Google will eventually control the majority of radio advertising in the UK. Even if the door isn't open now, once their backs are against the wall financially, owners will be desperate for revenues (any revenues) even if it means turning radio stations into the equivalent of a classified ads section. So, the news that Google is not buying radio inventory in Europe creates a breathing space for now. But that doesn't mean station owners can simply cling on to their old ways and ignore the future threat. The radio business simply has to change, whether that change is precipitated by Google itself or not.

25 Nov 2008

Touch FM to be sold or closed

CN Group has announced that its Touch FM stations in Coventry and Banbury will close in five weeks' time if a buyer is not found. Managing director Julie Fair said that the two stations do not fit in with the long-term strategy of the company. Small-scale, local commercial radio stations in the UK are under immense financial strain, and some owners have exacerbated the situation by extracting the very 'localness' from their stations that should have made them unique. Tindle Radio has been up for sale for more than a year; Laser Broadcasting has been put into administration; The Local Radio Company is selling some stations; UTV has put several stations up for sale; Sunrise is selling two London stations; and KM Radio is closing local studios. Earlier this year, I predicted that between 50 and 100 small local commercial stations would go out of business. It gives me no joy to make such a prediction, but the harsh economics of the radio industry are unavoidable. There will be small local stations that can survive and even thrive - they will be owned by people who understand that being different is an asset, being 'local' almost to the point of parochialism is a plus, and that 'local radio' is more about offering a community service than about being a budding media baron. In other words, owning a small local radio station has more in common with running a local corner shop than with owning a national newspaper. Yes, it is a tragedy that the UK economy cannot support a local commercial FM radio station in every town. Yes, it would be easy to allocate the blame for this sad situation to all and sundry. But we are where we are now. More closures are as inevitable in local commercial radio as they are in local newspapers. In the future, we will look back and wonder how anyone could have conceived that more than 300 local commercial radio stations could ever hope to achieve profitability in our little land. The truth is that one great little radio station is much more valued by its audience and advertisers than 100 mediocre ones. Will Touch FM be fondly remembered a decade hence? Therein lies the serious challenge facing local stations. It is not enough simply to exist - you have to struggle to be loved by your audience. Or you face the prospect that your station could end up in a pauper's grave, unmarked, overgrown and forgotten. If you own a radio station and are not fighting every hour to make a big difference in your area, exactly what are you in business for?